Information We Collect
We collect personal information that you provide directly to us, such as your name, email address, phone number, service address, and details about the services you request. We may also collect basic technical information when you visit our website (such as IP address and browser type) to help us improve our site.

How We Use Your Information
We use your information to provide and manage our services, send quotes and invoices, schedule and confirm appointments, respond to inquiries, and improve our business operations. If you provide your mobile phone number, we may send you text messages related to your requests, including quotes, appointment reminders, and service follow‑ups.

Text Messaging (SMS)
By providing your mobile phone number and requesting our services, you consent to receive SMS messages from us about quotes, appointments, and service updates. Message frequency will vary based on your interactions with us. Standard message and data rates may apply. You can opt out of SMS at any time by replying STOP to any message we send. After you opt out, we may still contact you by phone or email as needed to service active jobs or as required by law.

Sharing Your Information
We do not sell or rent your personal information, including your phone number, to third parties. We may share your information only with trusted service providers who help us operate our business (for example, website hosting, email or SMS delivery), and only so they can perform work on our behalf. These providers are not allowed to use your information for their own marketing.

Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Your Choices
You can update or correct your contact information by contacting us. You may opt out of marketing emails by using the unsubscribe link in those emails, and you may opt out of SMS messages by replying STOP.

Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at Bret@BgAgencyIns.com or (602)677-9046.